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COVID19 Protocol


East Wake County

Providing Home Care Jobs to East Wake County, NC!

At Home Eldercare of East Wake County’s COVID-19 Response

We are all living in unprecedented times as a result of the COVID-19 virus threat. Our top priority at this time is the health and safety of all of our wonderful clients and caregivers. To protect our caregivers and clients, we have implemented the following activities and policies:

  • While we do not require all of our caregivers to be vaccinated, we are happy to report that the vast majority of our caregivers have already completed their 2-shot vaccination regimen.
  • All of our caregivers have been thoroughly trained to follow the most stringent infection control procedures, as well as proper social distancing procedures while out in the community.
  • Each member of the At Home Eldercare team is required to follow established infection control protocols for strict hand hygiene upon arrival, during the visit, and at the end. Gloves must be worn during direct personal care and whenever bodily fluids may be exposed. If any of our clients are in need of gloves, our office can supply them.
  • A caregiver must arrive at a client’s home wearing freshly washed clothes and having cleaned and disinfected any items they may bring with them, including their cell phone and any food or beverage item.
  • All of our caregivers will be required to wear face masks while at a client’s home, except when eating or drinking (after eating and drinking masks are to be quickly put back on). Face masks must be properly fitted to each caregiver and cover both the mouth and nose at all times. Our office will provide face masks if our caregivers run out.
  • If a caregiver becomes ill, she or he must immediately contact our office AND their doctor (or the County Health Department) to be triaged in order for her or his illness to be further diagnosed before returning to work with At Home Eldercare.